Returns & Exchanges
At LDH Scissors, we stand behind the quality of our handcrafted tools and offer a 30-day return policy for unused items in their original packaging. We want to ensure every crafter is completely satisfied with their purchase and achieves the perfect cut every time.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
- 2.Prepare Your Package
Carefully pack your scissors in their original LDH box with all protective blade guards to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label and drop off the package at your nearest authorized carrier location.
- 4.Quality Inspection & Refund
Once our artisans inspect the tool for original condition, we will process your refund or exchange within 5-7 business days.